giffgaff, the community-run network, and Firstsource Solutions, the customer experience expert, together have won the award for Best Personal Entertainment and Telecoms at the prestigious UK Complaint Handling (UKCH) Awards. The UKCH Awards recognise and celebrate organisations, teams and individuals who achieve excellence in managing consumer complaints.

London, January 2018: Firstsource Solutions is pleased to announce the appointment of Sean Canning to the position of President and Chief Operating Officer, Customer Management.

As published by Awards International

As published by North East Contact Centre Awards

We’re delighted to announce that we’ve been shortlisted in four categories in this year’s North East Contact Centre Awards!

Firstsource Reports Second Quarter Fiscal 2018

Revenues of Rs 8,730 million

EBIT of Rs 934 million

PAT of Rs 688 million

Kolkata, November 01, 2017: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, reported its consolidated financial results for the quarter ended September 2017 according to Ind AS.

Firstsource Solutions, the UK’s customer experience expert, has taken home the award for BPO Contract of the Year at this year’s Global Sourcing Association (GSA) Awards for its ongoing work with Sky.

Firstsource Solutions, the UK’s customer experience expert, has won gold in the Large Contact Centre category for its Cardiff centre at this year’s UK Customer Experience Awards. Firstsource’s Kath Chivers, Vice President – Sales Operations, also won the CX Professional of the Year category at the awards on Friday.

As published by the CCA

As published by ECCCSA