Firstsource Solutions, the UK’s customer experience expert, has won gold at the UK Customer Experience Awards, for: Best Employee Engagement – Programme, and bronze for Transforming the Customer Experience (in partnership with our client – the largest retail bank and mortgage lender in the UK.).Now in their ninth year, the UK Customer Experience Awards celebrate and showcase the best in customer experience across a variety of sectors. Attendants from as many as 200 different companies joined the ceremony at Wembley Stadium in London, on the 11th October 2018.

Revenues of Rs. 9,191 million; up 4.7% Y-o-Y

EBIT of Rs. 1,101 million; up 29.1% Y-o-Y

PAT of Rs. 886 million; up 35.5% Y-o-Y

Mumbai, August 6, 2018: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, reported its consolidated financial results for the quarter and the fiscal year ended June 2018 according to Ind AS.

Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customised Business Process Management (BPM) services and a RP-Sanjiv Goenka Group Company, unveiled its new brand positioning, today.

Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Contact Center Outsourcing – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018.The positioning recognises Firstsource’s market success, making further progress since the 2017 ranking in market impact and its vision and capability as a service provider

Firstsource awarded coveted CORE accreditation by Business in the Community – marking its commitment to Corporate Responsibility

Firstsource was awarded the prestigious Silver Level CORE accreditation at Business in the Community’s Responsible Business Awards in Northern Ireland at Belfast Waterfront Hall on Thursday 24 May.

Firstsource Solutions reports Fiscal 2018 results with improved profit margins and recommends a maiden dividend of 15%

Firstsource announces continued investment in UK at NASSCOM TechUK i2i ForumFirstsource Solutions, a leading, Indian-owned provider of business process management (BPM) services, has today announced the company’s continued commitment to its extensive operations in the UK. Rajesh Subramaniam, CEO at Firstsource, made the announcement at the 2018 NASSCOM TechUK i2i Forum in the presence of both the UK prime minister, Theresa May, and Narendra Modi, prime minister of India.

London, 16 April 2018: Firstsource Solutions, a leading customer experience expert, has been recognised as a “leader” in the International Association of Outsourcing Professionals’ Global Outsourcing 100 List for 2018.

Firstsource Solutions, the customer experience expert, has been recognised as a “Major Contender” in Everest Group’s Banking BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018.

The positioning recognises Firstsource’s focus on excellence and delivery, and highlights the company’s commitment to providing a smart and collaborative partnership for clients.

We are delighted to have celebrated multiple Firstsource award wins at the Welsh Contact Centre Awards last week!