Firstsource Solutions Ltd, a leading global business process management company, today announced that it will be hiring 250 employees for its new center in Eugene.

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is creating up to 200 new jobs in the North East.

The roles will be split between their Fountain Court site in Middlesbrough and a second location in Sunderland.

The new jobs are as a result of the firm winning new work with a global telecommunications provider and a high-profile UK bank.

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that it has won a trio of prizes at the Welsh Contact Centre Awards 2015 – more than any other prizewinner at the event in Cardiff.

Intelligent Intraday Automation Suite Optimizes Contact Center Staffing & Performance

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, and WorkFlex Solutions LLC (“WorkFlex”), the industry leader in Intelligent Intraday Automation® solutions for contact centers, today announced an agreement to deploy the WorkFlex Manager suite of software products for Firstsource clients.

Fifth award in a row for partnership

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded Telecommunications, Utilities and High-Tech Outsourcing Project of the Year at the National Outsourcing Association (NOA) Awards 2014.

Y-o-Y de-growth of 2.1%, Q-o-Q growth of 2.4%

Operating EBIT of Rs 771million
Up Y-o-Y by 11.7%, Q-o-Q by 2.2%

PAT (profit after tax) of Rs 612million
Up Y-o-Y by 36.8%, Q-o-Q by 15.0%

Revenue up by 1.3%, EBIT up by 16.0% and PAT up by 33.4% for
Half year ended Sept 30, 2014

Award recognizes the company’s First Customer Intelligence solution leveraging Verint technology

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, today announced that it has been named a 2014 Technology Leadership Award Winner for Information Technology Innovation in the category of Operational Intelligence by Ventana Research.

Company to hire over 100 people for call center work

Firstsource Solutions Ltd., a leading Business Process Management (BPM) company, today announced its call center in Colorado Springs will remain open and the company will be hiring over 100 call center representatives to handle work for a new client in the healthcare space.

Firstsource Solutions (NSE:FSL, BSE:532809), a global provider of customized Business Process Management (BPM) services, is proud to announce that its partnership with giffgaff has been awarded both Best Outsourced Customer Service Team and Best Business Process Outsourcing Team at the National Outsourcing Association’s (NOA) Outsourcing Professional Awards 2014.