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Firstsource recognized as a ‘Leader’ in Avasant's Mortgage Business Process Transformation 2024 RadarView™

Mumbai, India | December 18, 2024: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has been recognized as a ’Leader’ in Avasant's Mortgage Business Process Transformation 2024 RadarView™.

Firstsource partners with WebID Group to fortify platform safety and advance tech-driven Trust & Safety solutions

Mumbai, India | December 12, 2024: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has announced its partnership with WebID Group, a leading digital identification provider.

Firstsource to build domain-centric Large Language Model for the U.S Mortgage Business

Mumbai, India | October 22, 2024: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, today announced its investment in building its own domain-centric large language model (LLM) specific to the mortgage process.

Firstsource positioned a ‘Leader’ in Everest Group's Healthcare Payer Business Process as a Service Solutions PEAK Matrix® Assessment 2024

Mumbai, India | Louisville, US, October 17, 2024: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, today announced that it has been positioned as a ‘Leader’ in Everest Group’s inaugural Healthcare Payer Business Process as a Service (BPaaS) – Solutions PEAK Matrix® Assessment 2024.

Firstsource launches FY24 Environmental, Social, and Governance (ESG) Report

Mumbai, India | October 15, 2024:Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, announced the launch of its Environmental, Social, and Governance (ESG) Report for the fiscal year 2023-24. This comprehensive report highlights Firstsource’s commitment to driving sustainable growth, operational excellence, and positive social impact across its operations.

Firstsource Acquires Ascensos

Acquisition aligned to strategic expansion into retail vertical, strengthen nearshore, multi-lingual capabilities

London, UK, 23 September 2024: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has acquired Ascensos, a leading UK-headquartered customer experience outsourcing partner for retail and eCommerce businesses.

Firstsource collaborates with Microsoft to drive digital transformation offerings

Mumbai, India | September 13, 2024: Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, announced a collaboration with Microsoft to deliver cutting-edge digital transformation services to clients worldwide. Using the power of Microsoft Azure OpenAI Service, Firstsource aims to enhance its service offerings, driving innovation and efficiency across various industries.